Terms
Version 1.2 · 16.09.2026
These terms are between Aquatics Global Holdings LLC and a business — a dive centre, a school, a resort. They are not consumer terms. If you are booking a dive as a guest, your contract is with your dive centre and not with us.
1. What you get
Access to Dive Shop Manager for one dive centre: day planning with the checks, guests, courses, staff, equipment and gas, till and shop, rentals and partners, migration in and export out. Everything that is on the website on the day you sign up.
We improve the service continuously. We will not remove a substantial function without telling you beforehand in the product.
2. What the service is not
The checks are a help, not a certificate. The system checks what it has been told: the certifications, papers, medical statements and ratios that you entered or that your guests entered. It cannot know what it was not told, and it says so — a finding may be blocking, worth a look or not checked, and the third one is an answer too.
Responsibility for a dive stays with you. Nothing in this service replaces the judgement of the person in charge, the standards of your agency, or the law where you dive. We do not certify safety and we are not a party to your training agreements.
The service is not a cash register certified under any national fiscal law, not an accounting system, and not payroll. It records what happened and makes no claim about tax law.
3. Price and term
| Price | €490 per year or €49 per month, net, per dive centre. All functions; there is no higher plan. The year is ten monthly payments. |
|---|---|
| Users | No charge per user. Put your whole season's team in. |
| Trial | Free while you are trying it out. We will tell you in the product before that ends, and it never turns into a paid subscription without you agreeing. |
| Term | Monthly: one month, renewing, cancellable to the end of any month. Yearly: twelve months, renewing for another year, cancellable to the end of the term. |
| Cancelling mid-year | You can cancel at any time. Your access runs to the end of the year you paid for and then does not renew. There is no refund for the remaining months — the discount is what the year costs. |
| Tax | Any VAT, sales tax or similar comes on top where it is due. |
| Billing | Card payment through Stripe — not switched on yet. Accounts are on trial and nothing is charged; no payment data is processed at all. Stripe will appear in the list of processors on the day the first payment can be made, and not a day earlier. |
If a price changes, we will tell you at least 60 days beforehand. You may cancel to the day the new price would take effect. A year already paid for is not affected — the new price applies from the next renewal.
4. What we expect from you
- You are the controller for your guests' and your staff's data. You need a legal basis for what you enter, and you must inform those people. The data processing agreement covers our part.
- Keep your access safe. Do not share accounts — every entry should point at a person who can be asked.
- Do not put anything into the system that you have no right to hold, and do not use the service to break the law.
- Do not attempt to bypass the separation between dive centres, or to pull data out other than by the ways we provide.
5. Your data stays yours
You keep every right in what you enter. We hold it for you, and we will not use it for anything but running the service for you — see the data processing agreement.
Export is a button, not a request. Every table of your centre comes out in one file, on any day you ask, including the day you leave. After termination we keep the data for 30 days so a mistake can be undone, and then delete it.
6. Availability
We aim to keep the service available around the clock and we do not promise a figure we have not yet measured. Planned work that is likely to interrupt anything is announced in the product beforehand and put outside European daytime where we can.
7. Our content
The name Dive Shop Manager, the logo, the design and the software belong to us. You get the right to use the service for the term; nothing else transfers.
8. Liability
We are liable without limit for intent, gross negligence, and for injury to life, body or health. Otherwise, for ordinary negligence, we are liable only for the breach of an obligation that makes the contract possible in the first place, and only for the damage typically to be expected — capped at the fees you paid in the twelve months before the event.
We are not liable for what follows from a decision you made, including a dive you confirmed. Mandatory law is unaffected.
9. Ending it
You may cancel to the end of any month, in the product or by writing to us. Out of a yearly subscription you may cancel at any time, taking effect at the end of the term: your access runs until then, and nothing is refunded (section 3). We may terminate with 60 days' notice to the end of a month, and immediately for good cause — in particular if you use the service unlawfully or put others at risk. If we terminate without good cause, we refund whatever is already paid for the time after that.
10. Changes to these terms
We will announce a change at least 30 days beforehand in the product. If you do not want it, you may cancel to the day it takes effect. Silence counts as agreement only where the change is to your advantage or does not affect you.
11. Law and forum
These terms are governed by the law of the State of Wyoming, United States. Place of jurisdiction: the state and federal courts sitting in Natrona County, Wyoming. This does not remove protections that apply to you under mandatory law where you are established.